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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kate Fleetham

Kate Fleetham

September 14, 2024

5  out of  5
rating by Kate Fleetham
"Kerry was incredibly helpful and patiently walked me through setting up auto and renters insurance. She was very friendly and knowledgeable."
We responded:
"Thank you so much for your great review, Kate! I'm so happy to hear that Kerry was accommodating, friendly, and knowledgeable while assisting you with your auto and renters insurance. Your feedback means a lot to us! If you ever need anything else, don’t hesitate to reach out. Thanks again for choosing us! -Matt"
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John DuBall

September 10, 2024

5  out of  5
rating by John DuBall
"What a huge help Aaron was In processing our rental car damage from the hurricane that hit Florida. They were able to work directly with Hertz to handle the situation. I’ve so appreciated how everyone in the office has been a great help to me over the years! Thank you, Matt and the rest of the team!"
We responded:
"Thank you so much for your five-star review, John! I'm happy to hear that Aaron was a huge help in processing your rental car damage from the hurricane and that the team was able to work directly with Hertz to resolve the situation. Despite the damage, still hope you had a great trip! Thanks for your kind words in regard to our work over the years. Your satisfaction means a lot to us, and we’re here to help with anything you need. Thanks again for your trust and it's always a pleasure -Matt"
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Sam Johnson

August 18, 2024

5  out of  5
rating by Sam Johnson
"Tammi was extraordinarily helpful, going above and beyond to find and explain to me ways to save money while insuring with them. I will continue to do business with Matt Kechely state farm for years to come!"
We responded:
"Thank you so much for your five-star review! We're delighted to hear that Tammi provided you with such exceptional service, going above and beyond to help you find ways to save money while insuring with us. Your satisfaction is our top priority, and we're grateful for your trust. If you ever need anything, we're always here to help. -Matt"
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Cora Jensen

June 27, 2024

5  out of  5
rating by Cora Jensen
"Kerry was super helpful in helping talking me through the things to consider when obtaining life insurance, and helped make the process seamless. I highly recommend Matt Kechelys office for insurance."
We responded:
"We’re so glad to be of assistance, Cora! Nothing is more important than protecting those you love with Life Insurance. I’m so glad that we were able to effectively assist you. If you have any other questions or concerns, please don’t hesitate to reach out. We’re more than happy to assist. Thanks again for the great review! -Matt"
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Ellie Smith

June 2, 2024

5  out of  5
rating by Ellie Smith
"Chris and Kerry were phenomenal when setting up my renters insurance. As a person in my early 20s I don’t know a ton yet on insurance or how it works, but Chris and Kerry were patient with me and walked me through everything step by step in a way that felt…well, easy! 100% recommend 🙂"
We responded:
"We’re so glad to be of service, Elle! Our State Farm Insurance team is here to help you on your individual insurance journey as you move forward. If you have any questions about your Renters Insurance, or would like to explore any other options, please let us know! We’re happy to assist. I’ll be sure to pass your kind feedback on to them personally! -Matt "
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Trev

May 15, 2024

5  out of  5
rating by Trev
"I had 2 vehicles to insure, and I’m new to State Farm. After about a 30 minute phone call with Kerry I was all set up with temporary proof of insurance in my email. Good rates and effective service."
We responded:
"We’re very glad to be of service, Trev! Thanks for leaving us a great review. If you have any other questions or concerns about your auto insurance with us, please let us know. We’re always here to help! -Matt"
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Emily LeFebre

May 9, 2024

5  out of  5
rating by Emily LeFebre
"I worked with Chris and Kerry, both very kind and patient with me! Very easy to get started with my new insurance company that is saving me lots of money! Favorite part is that they cancelled my previous insurance company for me 🙌🏼"
We responded:
"Hello Emily! Thank you so much for the terrific review. We’re so glad to have earned your business! We always try to make the process of working with our insurance office as easy as possible. I’m thrilled that you had a positive experience with Chris and Kerry – I’ll pass your kind words on to them. We also love helping our Good Neighbors save money any way that we can! Give us a call or stop by if we can assist you further, and thanks again for the great review. -Matt"
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Amanda Wozniak

April 17, 2024

5  out of  5
rating by Amanda Wozniak
"Kerry is amazing! She answered all of my questions and made switching insurance hassle free. Not to mention the money we saved!! 10/10 recommend"
We responded:
"So glad to hear we made everything easy for you Amanda! Welcome to Matt Kechely State Farm and contact us anytime! Look forward to meeting you. -Matt"
Profile photo of Luke Collins

Luke Collins

March 26, 2024

5  out of  5
rating by Luke Collins
"I had a very pleasant experience at Matt's Insurance agency. Specifically, I worked with Kerry who was very transparent, helpful, and kind. She worked honestly with me to get the best coverage I needed. Great location. Great office vibes."
We responded:
"We’re so glad to be of assistance, Luke! Thank you for taking the time to leave us such a pleasant review. Our State Farm team is dedicated to providing premier customer service and creating optimal coverage options for our Good Neighbors. Kerry is a terrific part of our team and I’m not surprised that you received such tremendous care! Please give us a call or stop by if we can answer any additional insurance questions for you. Thanks again! -Matt"
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Megan Hintz

March 2, 2024

5  out of  5
rating by Megan Hintz
"Kerry deserves a raise. She was so patient in answering all of my questions! The best part is she helped me saved a lot of money by knowing the rule book. I would 10/10 recommend this company!"
We responded:
"Megan, thank you for sharing your wonderful experience with Kerry! It's great to hear that she was a pleasure to work with and made sure your coverage fits your needs! Your recommendation of her services, and the Matt Kechely State Farm Agency, is truly appreciated! -Matt"
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Bonnie King

February 24, 2024

5  out of  5
rating by Bonnie King
"State Farm representatives have always been most helpful and kind in my dealings with them. They value their customers, are prompt in response to any questions or concerns. I hi hi ly recommend them for your insurance needs!"
We responded:
"Thank you for the wonderful review, Bonnie! I'm thrilled to hear that our team has been consistently helpful and kind. Our customers are our top priority, and I am glad that has been your experience. Your recommendation of the Matt Kechely State Farm Agency is truly appreciated! -Matt"
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Brandon Nee

February 18, 2024

5  out of  5
rating by Brandon Nee
"Matt and his team are friendly, helpful, knowledgeable, and quick to respond."
We responded:
"Thanks so much for the great review Brandon. I'm glad you find us so easy to work with. Thanks for your business and reach out any time. --Matt"
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April Chiu

February 14, 2024

5  out of  5
rating by April Chiu
"Matt and his office staff are fantastic, always courteous and go out of their way helping with our needs. I have been his client for 9 years and will continue for many more to come!"
We responded:
"April, thank you for the fantastic review! We are so pleased to hear that we have consistently provided you with excellent insurance service over the years. We appreciate your loyalty, and our team looks forward to many more years as well! -Matt"
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Andrea Gredvig

January 28, 2024

5  out of  5
rating by Andrea Gredvig
"I’ve had car and rental insurance through Matt for 3 or 4 years now. He and his team have been so helpful. They reply quickly, make the process of adding or changing coverage fast and easy, and always strive to get me the best rates. Highly recommend!"
We responded:
"Andrea, thank you for the wonderful review and recommendation! I’m thrilled to hear that you have found us to be helpful when needing to adjust your home and auto insurance plans. It’s been a pleasure having you as a customer for the past few years and we look forward to many more! -Matt"
Profile photo of Yaroslav Fedyshyn

Yaroslav Fedyshyn

January 27, 2024

5  out of  5
rating by Yaroslav Fedyshyn
"I recently had to file a claim for a car accident, and I was pleasantly surprised by how smoothly everything went. First, I contacted Matt Kechely's office and asked for assistance in filing a claim. I got great help from Aaron Pretzer, who, along with the State Farm claims team, assisted me throughout the entire process, from the initial report to the final settlement."
We responded:
"Thanks for the great review Yaroslav! Claims aren't ever very fun, but I'm glad to hear Aaron and our Claims team made the process as smooth as possible for you. Thank you for your business and I appreciate the feedback! Matt"
Profile photo of Dee Otto

Dee Otto

January 7, 2024

5  out of  5
rating by Dee Otto
"I hadn't considered life insurance outside of my employer because I thought it would be complicated and confusing. It could not have been a better process working with Kerry and I am so grateful. I have an affordable rate with good coverage, which was the ideal outcome."
We responded:
"Thank you for the amazing review, Dee! I am glad that working with Kerry on your life insurance was such a good experience with an ideal outcome. Also, feel free to give us a call if you need anything else! - Matt"
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susan laidlaw

December 8, 2023

5  out of  5
rating by susan laidlaw
"I was relocating from Iowa to Minnesota and apprensive about new changes I was a customer in Decorah for years so contact this office Kari and Ashley made my experience so welcoming and easy Thank you so much Suz Laidlaw"
We responded:
"Thank you for the great review, Susan! We're delighted that Kerry and Ashley could make your relocation experience from Iowa to Minnesota welcoming and simple! Transitioning to a new location could be challenging, but having a reliable team by your side can make all the difference. We appreciate your trust in our services and are here to continue providing you with excellent support. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us! -Matt"
Profile photo of Jess C

Jess C

October 19, 2023

5  out of  5
rating by Jess C
"Quick answers to my insurance needs, friendly staff"
We responded:
"We’re pleased to hear about your quick and friendly experience with our staff! Should you ever need additional information or assistance with your insurance down the road, please know we are here to help! -Matt"
Profile photo of Ramona Hogan

Ramona Hogan

October 10, 2023

5  out of  5
rating by Ramona Hogan
"We’ve been with Matt Kechely, State Farm Agency, for 20+ years…and it continues to be a pleasurable experience! Whether you work with Matt or his team (Ashley, Aaron, Kerry), they are all knowledgeable and helpful in every way. And MOST IMPORTANT they still VALUE YOU as a precious client! I’m a woman, and the reason I moved to Matt’s office is that he respected my questions and interest to learn about my policy/coverage—and he has never wavered. Working with any big insurance company (or any big company for that matter) can feel like you’re just a little guy lost in the world of another big uncaring remote business. Not so with Matt Kechely’s State Farm, they still appreciate and care for their clients. It’s a breath of fresh air when your local insurance agent will come to your house (if needed) to see your disaster first hand and help you to navigate through the recovery process. To summarize this review: State Farm is a big insurance company choice. But, if you choose Matt Kechely’s State Farm, his team really lives up to the State Farm motto "Like a good neighbor, Matt Kechely’s State Farm is there!""
We responded:
"Thank you for your heartfelt review of your time with our office! We're delighted to hear about your experience and the knowledgeable, helpful, and caring service you've received from our team. We take pride in valuing each customer and make sure they feel appreciated. Your description of the respect for your questions and needs and the willingness to go the extra mile are what we strive for as a local insurance office. We sincerely appreciate your support. Thank you for choosing us and for being a valued part of our State Farm family! -Matt"
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Branzy333

September 27, 2023

5  out of  5
rating by Branzy333
"Honestly some of the kindest and most helpful people you will ever meet. Professional and handled all my insurance needs. If your looking for insurance with great coverage and insurance advice, this is the one!!"
We responded:
"Thanks so much for the kind words! Kerry said she really enjoyed speaking with you and we’d love to help in the future any way we can. -Matt"
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Timothy Kramer

May 13, 2023

5  out of  5
rating by Timothy Kramer
"Very helpful, friendly, and professional staff. We've been with them for years and plan on staying for as long as they are around"
We responded:
"Thanks for the great review Tim! I’m glad you find us so helpful and welcoming. We’re here anytime for you both. See you next time. Matt "
Profile photo of Jeremy Miller

Jeremy Miller

April 20, 2023

5  out of  5
rating by Jeremy Miller
"Have been unbelievably impressed with everyone in Matt's office. Matt, Kerry, Ashley and Aaron have all been incredible. I was with a different State Farm agent in the past and left because his customer service was awful. Matt & Team have absolutely restored my faith. They go above and beyond. I consider them a true ally;"
We responded:
"Hey, Jeremy! Thanks so much for your review. It is our pleasure helping you with all your insurance needs. Kerry, Ashley, Aaron, and I want to thank you for being such a loyal Good Neighbor! – Matt"
Profile photo of Lisa VonWald

Lisa VonWald

April 13, 2023

5  out of  5
rating by Lisa VonWald
"Tim and I have been insured with Matt along with our sons for 30 years and have never been disappointed with service from he and his staff at anytime. They are very prompt with returning calls and always have had our best interests at heart. Kerry and Adam are true assets in the office and never disappoint with their services. Thank you for everything over the years-you are all masters in the service industry."
We responded:
"Thanks so much for the kind words Lisa! It’s always our pleasure to assist in any way we can and I appreciate you taking the time to share your thoughts. Call us anytime! Matt"
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Glenna Kalahar

March 29, 2023

5  out of  5
rating by Glenna Kalahar
"Matt Kechelys team is the absolute best!!!! Every time we have a question or concern they are there for us with a friendly voice and they are very knowledgeable. Thank you so much for all that you do for your customers!"
We responded:
"Thanks for the very kind words, Glenna. We always love working with you. Call us any time!"
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Christy Boyer

March 9, 2023

5  out of  5
rating by Christy Boyer
"Met by a fluke and that fluke was the best decision ever to switch to Matt and Kerry, they were not only able to lower our rates, but they are incredibly knowledgeable, competent and personable. Highly recommend them to anyone!"
We responded:
"Thank you so much for the 5-star review! Fluke or not, getting to work with you has been a joy. I am glad that you found your way to our office. Anytime you need us just give as a call! - Matt"